How to duplicate an order?
You will now be able to duplicate orders within the Admin v1 system. This streamlines order processing, improves accuracy, and enhances operational efficiency when handling a significant volume of orders.
To duplicate an order, search for the desired customer and select the order you’d like to duplicate (can be an active or past order)
Within the order, you will see the option to Duplicate Order.
When you select duplicate order, a Duplicate Order modal will display (similar to the Create Order modal).
You will need to select:
- Order type
- Fulifllment method
- If pickup, select pickup store, time, and ate
- If delivery, select delivery address, window, and date
You will also be able to create a subscription from the order or add a promotion code.
Select Save to Duplicate the order.
Once saved, you’ll be directed to the new order page so that you can make any adjustments to the items included (if needed).
Once all order details are confirmed, select Submit Order in order to create the new order for the customer. You will be able to choose a new payment method within the Submit Order modal if necessary.
Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!
