How do I find a transaction?
How do I find a transaction?
Follow the below steps on how to locate a transaction in your portal.
- Once logged in Prado Admin, locate your Payments menu on the left-hand side of the screen.
- Click on the Payments tab to expand all payments received.
- Using the filters in the table, you can filter to the date of the transaction in the Created column.
Note: You can also use sort on columns like Amount for easier viewing.
Once you’ve located the transaction, click the line item to expand the payment panel.
Here you will see additional information related to your payment like AVS/CVC checks, card details, customer information.
