How to Create an Order in Admin?

Merchants can now create orders for customers within Admin v2, enabling them to assist customers more effectively during the order creation process.

To create an order in Admin v2, please follow these steps:

  1. Access Customer Profile: Navigate to the customer profile for whom you want to create an order.
  2. Select Orders: Within the customer profile, click on the Orders section.
  3. Create Order: Click on the Create Order button.
    1. Fill in Order Details:
      • Enter Zip Code: Input the customer's zip code.
      • Select Fulfillment Method: Choose the desired fulfillment method for the order. This can be for delivery or pickup. 
      • Select Fulfillment Date/Time: This refers to the delivery/pick up time. 
      • Add Order Information: Fill in any necessary order details.
      • If you want to create a subscription order just tick the box for “Turn to Subscription”.
      • Add Products: Select and add the products that the customer wishes to order.
  4. Save the Order: Once all information is complete, click Save to create the order.

After saving, you can make any necessary adjustments to the order before finalizing it.

Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!

 

 

 


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