Prado Release Notes 6/17/2024
Product update 🎉
Enhancements/Improvements:
🚀Defaulting to Card on File
To address the issues with the card selection process for Pickup Orders on POS, we have implemented the following changes
- Ensure that when adding products to a Pickup Order, the POS system defaults to the card marked as the default on the customer's account.
- Update the UI to include the expiration date next to each card in the dropdown list within the add products modal.
🚀 Update Save Order Logic
We have improved the save order functionality, previously saved order would be cleared after an hour of not being opened. This update now allows users to save orders and they will remain saved until the order is fulfilled or if you open the saved order and not save the order again to delete. Please see this article for more info:
How Do I Save an Order?
How do I save an order on POS?
Saving an order is very simple.
After adding all the products to the cart you can select in the top right have corner to save the order. You can save orders that do not have any customers profile associated with it, but it would be best practice to add the customer profile so you can see the customer details when viewing saved orders.
Once this is saved you can visit these saved orders by clicking on menu then selecting "Saved Orders" and this will reopen the order with the items in cart.
Saved Orders Category-
Current Saved Orders-
Delete Saved Order-
To delete a saved order, open the saved order and click this trash icon to delete it.
*Note that the save orders will only show for orders saved to the store.
🚀 Subscription Source
This feature looks to track the origin of subscription creation (online vs POS). Now when visiting Admin v2 > Orders > Subscriptions:
- Added a "Source" column with options: Website, App, In-Store.
- Added filtering capability by source.
This gives merchants a better understanding of subscription creation sources for strategic planning.
🚀 POS Receipt Delivery Window
Previously, The POS receipt would show "Pickup window: 9am-12am" for delivery orders.
This enhancement will now print delivery order receipts show in this format:
"Delivery Date: MM/DD/YYYY and Time"
🚀 Update Subscription Saving Logic
Updated the subscription editing logic to save changes manually instead of automatically,
enhancing user experience and reducing errors.
Previously subscription orders would be saved immediately after adding any items when
editing. Now changes will only be save upon click of the save button.
- Changes to the subscription cart are saved only when the user selects "Save Updates.
- Pop-up confirmation prompts when navigating away with unsaved changes.
Resolved Bugs/Quality of Life Updates
🚀Corrected GTAG Events
We havewrapped the gtagpurchase event in a feature flag and added back to CheckoutComplete.
🚀"Subscription payment issue" Auto Communication
Resolved issue where users would not get auto communication triggered when Subscription payment fails.
🚀Paying for Prepaid Credit
Merchants reported issues paying for the Pre-Paid Credit when using a Credit Card and Cash. This has been corrected and will now allow for both payment methods
🚀Square canceling Pre-paid Credit .
After connecting with square we were able to implement a fix to address square not charging customer cards for pre-paid credits.
🚀Order Looping
Addressed issue where mobile users could not deselect from subscription ordering.
🚀Unable to place an order for an address within range
Some user reported not being able to place uber orders with addresses that were in range. After extensive testing there are not any further instances of this occurring. If any new reports of this issue arise, please reach out to the support team for assistance.
🚀Uber Address Translation
The team was able implement a fix where addresses entered in Prado would not translate correctly to uber in some outlier cases.
Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!
