Enhancements/Improvements🎉

🚀Enhancement to Product Variant Selection 
We have improved how product variants are displayed and selected in the modifier modal on our platform. Previously, variants were chosen via a dropdown menu, which limited visibility and led to a high frequency of users overlooking available options.

Benefits: The new update replaces the dropdown menus with radio buttons, making all variant options immediately visible and accessible. This change aims to enhance the shopping experience by ensuring that customers see all available variants and can easily select alternatives to the default option.

Target Audience: Affected Users: All users of the platform, particularly those interacting with product variants on the Product Detail Page (PDP) and in Admin settings.
 

🚀Variant Display

Variants are now displayed using radio buttons in the modifier modal. This allows users to see all variants at a glance without interacting with a dropdown. Similar to the modifiers modal, the dropdown component has been replaced with radio buttons for selecting variants.

Merchants can now set a default variant for their products, which will be auto-selected in the customer view. The order of variants set by the merchant will reflect directly in the customer interface.
 

🚀First Order and First Subscription Order 
This enhancement has been added to identify a user's first order and first subscription order for new users.  Now when a new user places their first order the chit receipt and POS will display the  

• For First-Time One-Time Orders: A flag should indicate if the order is the customer's first one-time order. This flag should only display if the customer has never placed any type of order before.
• For First-Time Subscription Orders: A flag should indicate if the order is the customer's first subscription order. This flag should only display if the customer has never placed a subscription order before.

This identification allows in-store employees to provide special treatment or welcome gifts to first-time orders. Merchants will expect to see this under this flag order type:(website purchase, subscription instance, etc)
 

🚀Points Expiration Date in Account Profile
To enhance customer experience and retention, we’ve added a new section to the customer’s account profile that displays the expiration date(s) of their loyalty points. This update allows customers to easily track when their points will expire.

Additionally, this feature supports upcoming Klaviyo email trigger flows, which will remind customers to use their points before they expire, helping to maximize engagement. 
 

To set the amount of months for loyalty to expire;  Admin>Settings >Marketing>Loyalty Policy. 
 

🚀Removal of Metrics Report
The Metrics report within Admin v2 > Analytics > Metrics was found to have discrepancies in its calculations, which were based on the subtotal instead of the order total like other reporting tools on the platform.  

Additionally, with the expansion of the home page dashboard to serve as the "quick look" metrics dashboard, this executive summary is no longer needed.  

We have now removed the Metrics report link from the Admin v2 > Analytics side panel.

🚀Update Subscription Flow
This enhancement looks to streamline the user experience when editing meals in a subscription on the app.

Previously, every time a subscriber saved their meals in the cart, a confirmation modal would pop up, asking if they wanted to return to their manage plan page. This extra step was found to be annoying and unnecessary, adding extra clicks for the user.

The confirmation modal has been removed to streamline the update process, enhancing user satisfaction by reducing unnecessary steps.

🚀Notes Column to To Fulfill Report
A new "Notes" column has been added to the "To Fulfill" report. This ensures that all customer delivery instructions and order notes are exported correctly, providing the necessary information for third-party delivery services.  Go to Admin > Fulfill > Select Order Fulfillment Date range, export and you will see the new column!

🚀POS Updates

• Chronological Sorting of Orders in POS > Pickup Orders  
  • This small but, impactful enhancement looks to ensure that orders in the POS > Pickup Orders tab are displayed in chronological order, starting with the earliest pickup time and progressing to the latest. (top to bottom)  This change aims to streamline the order fulfillment process by providing a more logical and efficient view of pending orders.
• Enable Early Packing of Future Orders at POS  
  • Merchants identified the need to pack orders the day before the scheduled pickup to manage inventory more efficiently. The current process leads to inventory discrepancies, causing items to go into the negative even when in stock. This enhancement allows merchants to pack future orders at the POS and deduct items from current on-hand inventory immediately, improving inventory accuracy. 
    POS users can now go to the POS> Pick-up Orders and select a future date and pack orders.

Resolved Bugs🎉

🐛Market Name Not Included in OrderPaid Event After Recent Klaviyo Updates
A critical bug was identified where the Market Name field was missing from the OrderPaid event in Klaviyo. This issue affected the ability to create customer segments based on specific markets, resulting in incomplete email targeting.  

Fix: The Market Name is now correctly included in the OrderPaid event

🐛Kitchen Set Up as Store Showing as a Pickup Location
Kitchen locations (Admin > Fulfillment > Market > Location > See location type) were correctly not appearing as a pickup option when placing a new order but,  was incorrectly showing as a pickup location when updating the fulfillment in an existing subscription through Manage Weekly Plans. 

Fix: The configuration has been corrected to ensure that locations set up as Kitchens are not shown as pickup options during any part of the customer shopping experience. 

🐛Unable to Reset Password - Not Receiving SMS or Email for Password Reset
Customers were experiencing issues with resetting their passwords as they were not receiving the password reset links via SMS or email. This affected their ability to access their accounts, leading to significant frustration and potential loss of business.  

Fix: The issue was resolved by ensuring that the password reset functionality triggers the correct communication pathways for both SMS and email. This involved verifying and correcting the configurations for sending reset links

🐛Unable to search by customer full name at POS
Searching using customers’ name in POS is not pulling up any results when the formatting is not correct.

Fix: The search function for customer names now disregards case sensitivity. For instance, you can find results using "lia graham" even if it's stored in the system as "Lia Graham."

🐛Bug on To Make Report
Customers were experiencing an issue with the To Make Report where it shows 0 meals when filtering out stores.

Fix: Filtering out stores no longer removes the unprocessed order items.

🐛Prepaid transactions show a Tender as "7" in Reports
We’ve identified an issue where orders that used Prepaid credits show a Tender as "7" in Reports > Orders in AdminV2.

Fix: The Tender value for prepaid transactions is now showing as “Prepaid Credit”.