How to customize text for Convenience Fee?
You can now customize the label for the Convenience Fee to better match your brand voice or meet customer expectations. This custom label will appear across select customer-facing touchpoints during checkout and order review.
How to Update the Label
- From the Admin panel, navigate to Online Store.
- Select Template, then open the Checkout section.
- Choose Edit Settings.
- In the Convenience Fee Label field, enter your preferred text.
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Save your changes.
💡 If the field is left blank, a validation message will appear and saving will be blocked.
🛑 If no custom label is provided, the system will continue using "Convenience Fee" as the default.
Where the Custom Text Appears
- Checkout Page
- Subscription Order Total
- Order Confirmation Page
- Order Receipts
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Order History
Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!
