How to Dispute a Chargeback
Learn the steps to effectively dispute a chargeback and protect your business from fraudulent claims.
How to dispute chargebacks
After receiving a chargeback, you will want to gather as much compelling evidence as you can that is related to the chargeback reason code. Compelling evidence can be made up of customer communication history, customer billing history, or product/service explanations. Make sure you have clear screenshots and explanations for everything you are providing. Once you’ve gathered all of your evidence, you’re ready to dispute your chargeback! Email your evidence to us at support@getprado.com
