(Customer) How to Add a Gift Card to an Existing Subscription?

Gift cards are automatically applied to a subscription once they are added to your account.

How to Add a Gift Card to Your Account?

  1. Log in to your account
  2. Go to Account > Profile
  3. Select Payments from the left-hand menu
  4. Scroll down to the Gift Cards section
  5. Click Add Gift Card
  6. Enter your gift card number
  7. Click Save

If only one gift card is added to the account, it will automatically be marked as the default gift card. Default gift cards cannot be deleted.

If you would like to add additional gift cards, simply click Add Gift Card again and repeat the process.

How to Select a Gift Card for a Subscription?

If multiple gift cards are saved on your account, you can choose which gift card should be used for a specific subscription.

  1. Go to Manage Plan or Manage Subscription
  2. Click Settings > Edit Subscription
  3. Scroll down to the Gift Cards section
  4. The current default gift card will be displayed
  5. Click Select Gift Card to choose a different gift card for the subscription
  6. Once selected, the chosen gift card will automatically apply toward future subscription charges.

 

Need more help? Send us an email at support@getprado.com and we'll be happy to assist you! 

 

 


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