Getting Started

To access your tier pricing settings:

1. Log in to your Admin panel
2. Navigate to Fulfillment
3. Select your Market
4. Click Edit Market
5. Scroll to the Tiered Pricing section

Understanding Tier Types

You can choose from four tier configurations depending on how you'd like to structure your pricing:

Pricing Range

Offer discounts based on the total dollar amount in the customer's cart.

• How it works: You define dollar thresholds, and customers receive increasing discounts as their cart value grows.
• Example:
  • $0–$100 = 5% off
  • $100–$200 = 10% off
  • $200+ = 15% off

Quantity Range

Offer discounts based on the number of items in the customer's cart.

• How it works: You define quantity brackets, and customers unlock better pricing as they add more items.
• Example:
  • 10–20 items = 5% off
  • 20–25 items = 10% off
  • 25+ items = 15% off

Fixed Quantity

Create pre-set package sizes with specific pricing.

• How it works: Customers choose from defined package options rather than selecting individual quantities.
• Example:
  • 6-pack
  • 8-pack
  • 12-pack

Flexible

Select this option if you do not want to apply any tiered discounts. Customers will see standard pricing without volume incentives.

Additional Settings

Once you've selected your tier type, you can fine-tune the following:

Ordering Types

Choose which order types receive tiered pricing:

• One-time orders
• Subscriptions
• Both (recommended)

Fulfillment Types

Specify which fulfillment methods are eligible for tiered pricing:

• Scheduled Delivery
• Store Delivery
• Store Pickup

You can also limit tier pricing to specific fulfillment locations.

Tier Descriptions

Add custom text that displays on the customer-facing tier selection modal. Use this to explain the value of each tier or highlight savings.

Subscription Discount

Set an additional percentage discount exclusively for subscribers. This is applied on top of any tier-based discounts and is configured separately.

Suppress Pricing

For Fixed Quantity tiers, you have the option to hide individual item prices. When enabled, customers will only see the total package price rather than a per-item breakdown.

Before You Save

⚠️ Important: Always ensure at least one tier option is configured before saving. Removing all tier options and saving can cause a display error on the customer-facing shop page, preventing customers from completing their purchase.

What Happens After You Update

• Changes take effect immediately after saving
• Updates made in Admin V2 automatically sync with Admin V1 (and vice versa)
• Customers will see the new pricing the next time they visit your shop or refresh their cart

Frequently Asked Questions

Can I offer tiered pricing for subscriptions only?

• Yes! Under "Ordering Types," simply select Subscriptions without enabling one-time orders.

Will my existing subscribers be affected by pricing changes?

• Yes — updated tier pricing applies to all future orders, including upcoming subscription renewals.

Can I set different tiers for different fulfillment locations?

• Yes. Within the Fulfillment Types settings, you can assign tier pricing to specific locations rather than applying it globally.

What's the difference between tier discounts and the subscription discount?

• Tier discounts are based on cart value or quantity and apply to all eligible order types. The subscription discount is an additional percentage off that rewards customers specifically for subscribing.