The Reorder feature in Admin V2 allows merchants to quickly recreate a previous order from a customer’s order history. This is especially useful for repeat purchases, subscription conversions, or assisting customers who want to reorder the same items with minimal effort.

When to Use Reorder

• Use this feature when:
• A customer wants to purchase the same items again
• You need to recreate an order on behalf of a customer
• You want to convert a past order into a subscription
• Minor adjustments (items, promos, fulfillment details) are needed before placing a new order

How to Create a Reorder

1. Go to the Customer Profile
2. Navigate to the Orders section
3. Scroll down to view the list of past orders
4. Click the “+” (Reorder) icon next to the desired order
5. Customize the New Order
   • Once the reorder draft is created, you can make the following adjustments:
     • Update Fulfillment Details
       Modify shipping address, delivery method, or fulfillment preferences if needed.
     • Turn into a Subscription (Optional)
       Check the “Turn to Subscription” option if the order should be recurring.
     • Review Order Items
       • Add new items
       • Remove existing items
       • Adjust quantities
     • Apply Promo Code (Optional)
       Enter a valid promo code if applicable.
     • Select Payment Method
       Choose the customer’s saved payment card.
6. Click Save to complete the reorder.

Notes & Best Practices

• Always double-check fulfillment and payment details before saving.
• Confirm with the customer if converting to a subscription.
• Ensure promo codes are valid and applicable to the order.
• Use this feature to streamline support and reduce manual order creation time.