How do I add or manage users? How to Require Phone Number Verification on Sign-up? How to Enable or Disable Loyalty Points? How to Enable or Disable Customer Referrals? How to Enable or Disable Gift Cards?

How to create an Internal Distribution Lists How to disable guest checkout? Marketing Consent & Communication Preferences Adding a Facebook Pixel ID Collecting Customer Feedback: Post-Purchase Surveys & CSAT Setting Up SMS Communications with Twilio and Plivo

Tax Cloud Setup Guide Setting Up Google Analytics in Prado How to Integrate Klaviyo with Prado How does the OptimoRoute integration work? How does the Parsely integration work? How to setup session recordings using Microsoft Clarity? Setting Up Google Tag Manager (GTM) for Google Analytics (GA4) Events Segmenting Customers from Child Organizations (Klaviyo Integration) How to Add a Chat Widget to Your Website Tracking & Analytics in Prado: A Complete Guide

Configuring Adjustment Reasons for Account Credit What is Product Settings? Configuring Loyalty Policy Add Payment to Business Profile ShareASale Integration Adding Additional Information Fields to Subscription Cancelation Reasons How to Unlock Pre-Paid Credits? How to Configure a Lifetime Discount Referral Policy API Guide for Developers Setting Up and Using Webhooks in Prado How to create a Subscription Winback pop-up? Product Tag Info Text

Tip Analytics to Order Reports Key Analytics

What is a market?

How do I set up my delivery zones? How do I set up my fulfillment? How do I set up my location? How to Add a Shipping Market? How do I set Pickup in-store? Start Subscription Selection How to add Store Special Hours? How To Help Your Customers With Login After Migrating How to Update Pricing for Subscription Tiers

How to link Square to Prado? What is a Convenience Fee?

How to create a “flexible bundle” using product + modifiers? How do I set up a Product Modifier? How do I set up Product Variants? How do I add products to my menu? What is a Bundle and how do I create one? Add On Products How to set up How to Prepare info? How to set up Pricing Schemes? Creating a Product Why Can't I Save Updates on Products? How to Use Modifier Variants for Customizable Meals Configuring Base Price for Meals Enabling HSA/FSA for Approved Meals Product Tags: How to Create, Manage, and Use Tags for Your Menu

How to set up Product Availability? How do I set my menu? How to set up Swap Products? How to enable or disable the sample menu?

Customer Overview Understanding the "Active Customer" Status on Your Customer & Patient Lists Viewing Customer Survey Responses

How to update customer information? How to update Account Credit and Loyalty Points? How can I convert my customers' Loyalty Points into an Account Credit? How to customize referral codes? Creating and Assigning Customer Groups for Special Discounts How to create a Corporate Account? How to assign/edit a Territory Manager to Corporate accounts?

Subscription Overview How to update a subscription? How to update upcoming subscription orders? (Customer) How to Redeem Loyalty Points for an Existing Subscription?

How to manage payments?

Order Overview How do I view the order details? How to cancel and refund an order? How to move existing orders to a different delivery date in bulk? How to Create an Order in Admin? Allowing Next-Day Delivery Outside Market Subscription and Order Settings How to Print a Picksheet? How to Generate Product & Custom Meal Label Reorder Functionality How to Convert an Account Credit to a Refund? Label Generator

Adjusting Inventory - Admin Portal Receiving Inventory - Admin Portal Finalize End-Of-Day Inventory - Admin Portal Future Windows Inventory — Setup, Management, and Best Practices Future Windows Inventory Guide for Store Employees

Online Store: Branding How to Update Pause Subscription Button Text?

Photo Guidelines

How to update the Product Card Block? How to set up gift card page? How to Create/Edit FAQ Page? Meta Descriptions and Meta Keywords How to Create/Edit a Referral Page?

How to enable and add product upsells in cart? How to edit Subscription Terminology? How to edit header order/login modal? Create Marketing Cards Fulfillment Modal Enabling Marketing Cards in the Mobile App

How to add an external link in Footer Navigation panel? How to add an existing page to the Header Navigation Bar? How to add an existing page to the Footer Navigation? Forms: Create, Publish, and Manage Custom Forms

How do I get notified of new orders? Klaviyo Template Variables with Definitions Auto Communications Events and Triggers Best Practices for Order and Subscription-Related Auto Communications Auto Communication Template Variables Cart Restoration: Bring Customers Back to Checkout in One Click Best Practices for Creating an Abandoned Cart Flow in Klaviyo

How do I create a promotion? Prepaid Credit vs. Account Credit: What's the Difference?

Understanding Pre-Paid Account Credits Setting Up App Push Notifications Using Firebase Understanding UTM Tracking in Prado How to Set Up and Use the Order Source Survey

How do I set up my scanner? How do I setup my printer? Where Do I Buy the POS Equipment? How to Set-up and Authorize my Prado POS

How do I troubleshoot my scanner? How do I troubleshoot my receipt printer? How do I troubleshoot my cash drawer? How do I troubleshoot my Prado Pay card reader? How do I connect a receipt printer to POS Version 2?

How to create a Customer Profile How Do I Check Out Customers Using POS? How Do I Save an Order? How Do I Refund an Order? How Do I Receive Inventory? How do I reprint a receipt? Purchase/Apply Pre-Paid Credit in POS How to add Responsible Employee Selection at POS?

Whose identity needs to be verified at my organization? Are any business types exempt from providing personal data? Who do you share personal data with? Where is my information stored? Why do you need my SSN and DOB? How do you verify the identity of the merchant's owners? Why do I have to provide personal information to process payments?

What if I don't receive my deposit? When will I receive my deposit? What is AVS? What is CVC? How do I find a transaction? Why was my transaction declined? Expiring Payment Methods Report

Chargeback Funds Adjustments Understanding Chargeback Fees Fighting a Chargeback with Compelling Evidence Chargeback Reasons How to Dispute a Chargeback How to Prevent Chargebacks

Common Payment FAQs Less Common Payment FAQs How Customers Are Charged for a Letter of Medical Necessity (LMN) (Customer)Apply Pre-Paid Credits During Online Checkout

(Customer) How to Add a Gift Card to Your Account? (Customer) How to Add a Gift Card to an Existing Subscription?

Can we print the receipt or order summary through the receipt printer? How do I see our online orders through the POS interface?

How do I change the percentages for comp discounts? How can I require delivery instructions during checkout?

How to embed a pop-up on a specific page of the website? How to enable billing address requirement at checkout? How to customize text for Convenience Fee? How to Hide Pickup or Delivery Time at Checkout? How to customize Convenience Fee label at checkout?

How do customers view and use their Loyalty Points?

What does the "URL Address in Use" error mean?